Passport and Visa application fees are non-refundable whether your application is successful or not.
If you pay for an Express service and your application isn't processed within the specified time, you can claim a refund. You'll be refunded the extra service fee - not the standard fee.
However, Consulate General won't refund the fee if your application wasn't processed within the specified time due to circumstances beyond its reasonable control.
To request a refund, contact our customer service team at email@example.com.. Alternatively, you can write to us at: Consulate General, Ghana Consulate General, 19 East 47th Street, New York, NY 10017